Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
{"xsrfToken":"c8ac11035f23f44f87c25c62482dff8e1fb70b11_lout","branding":{"id":"10","key":"sec","name":"Security","portalBaseUrl":"/servicedesk/customer/portal/10"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/cc566028-8bf1-47f8-9a1d-624c15fbdba8/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjNzFmYTA3NC01OTAyLTQ1OGYtOGM2NC0xNmE3NTBiZjkzZjgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmNjNTY2MDI4LThiZjEtNDdmOC05YTFkLTYyNGMxNWZiZGJhOCI6WyJyZWFkIl19LCJleHAiOjE3NjU0NDUzOTUsIm5iZiI6MTc2NTQ0NDc5NX0.zBB6C8v8kd7EHXIYTklaaTY1vn7UC6WX0JAt-ftTumA&client=c71fa074-5902-458f-8c64-16a750bf93f8&mode=fit","logoId":"cc566028-8bf1-47f8-9a1d-624c15fbdba8","isLogoAvailable":true,"helpCenterTitle":"Welcome to Easy Agile Support","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-UK":{"localeDisplayName":"English (UK)"},"en-GB":{"helpCenterTitle":"Welcome to Easy Agile Support","sharedPortalName":"Easy Agile Support","localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-GB","userLanguageTag":"en-US","portalThemeColor":"#2a1845","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"10","key":"sec","projectId":11224,"serviceDeskId":10,"name":"Security","description":"<p>We align with the <a href=\"https://www.atlassian.com/trust/security/security-severity-levels\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Security Severity Levels published by Atlassian</a>, and as a Platinum Atlassian Marketplace Partner we adhere to their <a href=\"https://developer.atlassian.com/platform/marketplace/security-requirements/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">security requirements for Cloud applications</a>.</p>\n<p>We also participate in the <a href=\"https://developer.atlassian.com/platform/marketplace/marketplace-bounty-program/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Atlassian Marketplace Security Bug Bounty Program</a>.</p>\n<p>For more details see <a href=\"https://docs.easyagile.com/support/security-practices/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Easy Agile Security Practices</a>.</p>","portalBaseUrl":"/servicedesk/customer/portal/10","reqTypes":[{"id":"78","name":"Security Incident","descriptionHtml":"","callToAction":"Security Incident","introHtml":"<p>If you believe you have found or experienced a security incident with one of the Easy Agile products or services please complete the form below in full.</p>","icon":12638,"iconUrl":"https://arijea.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12638","groups":[12],"key":""},{"id":"365","name":"Security Questionnaire","descriptionHtml":"","callToAction":"Security Questionnaire","introHtml":"<p>Used for lodging security questionnaire's for evaluating Easy Agile's products or services.</p>","icon":12616,"iconUrl":"https://arijea.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12616","groups":[12],"key":""},{"id":"79","name":"Security Incident","descriptionHtml":"","callToAction":"Security Incident","introHtml":"","icon":12638,"iconUrl":"https://arijea.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12638","groups":[],"key":""}],"reqGroups":[{"id":12,"name":"General"}],"orderMapping":{"12":[365,78]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"8e9c6d81-28cc-3471-a9c7-ea8e15199918","appLinkName":"System Confluence","appLinkUrl":"https://arijea.atlassian.net/wiki","spaceKey":"SEC","spaceName":"Security","spaceUrl":"https://arijea.atlassian.net/wiki/spaces/SEC","isServer":false},"labels":[],"projectKey":"SEC","serviceDeskId":10,"kbLinkDomainURLs":["https://arijea.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":10,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SEC","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (UK)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjNzFmYTA3NC01OTAyLTQ1OGYtOGM2NC0xNmE3NTBiZjkzZjgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTExMjI0IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NjU0NDU5OTUsIm5iZiI6MTc2NTQ0NDc5NSwiYW5vbklkIjoiYW5vbi11c2VyIn0.cUwtw8-49u9smlKOVN2Vch2IlosP1yL8rNPT9yxE9hw","targetCollection":"upload-project-11224","endpointUrl":"https://api.media.atlassian.com","clientId":"c71fa074-5902-458f-8c64-16a750bf93f8","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":78,"projectId":11224,"issueType":{"id":"10100","name":"Request"},"form":{"name":"Security Incident","descriptionHtml":"","callToAction":"Security Incident","intro":"<p>If you believe you have found or experienced a security incident with one of the Easy Agile products or services please complete the form below in full.</p>","instructions":"","icon":12638,"iconUrl":"https://arijea.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12638","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"What's the emergency?","descriptionHtml":"<p>What's the emergency?</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"What's the impact on customers? Include your contact details so responders can reach you","descriptionHtml":"<p>What's the impact on customers? Include your contact details so responders can reach you</p>","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"multiselect","jiraFieldType":"components","fieldId":"components","fieldConfigId":"","label":"Affected products","description":"Which products are affected by the incident? Select any that apply","descriptionHtml":"<p>Which products are affected by the incident? Select any that apply</p>","required":true,"displayed":true,"presetValues":[],"values":[{"value":"12498","label":"1Password","selected":false,"children":[]},{"value":"12502","label":"AWS","selected":false,"children":[]},{"value":"12167","label":"Easy Agile Partner Portal","selected":false,"children":[]},{"value":"12166","label":"Easy Agile Personas","selected":false,"children":[]},{"value":"12165","label":"Easy Agile Programs","selected":false,"children":[]},{"value":"12163","label":"Easy Agile Roadmaps","selected":false,"children":[]},{"value":"12164","label":"Easy Agile TeamRhythm","selected":false,"children":[]},{"value":"12597","label":"Email","selected":false,"children":[]},{"value":"12504","label":"Google Cloud Services","selected":false,"children":[]},{"value":"12503","label":"Hubspot","selected":false,"children":[]},{"value":"12499","label":"Kandji","selected":false,"children":[]},{"value":"12501","label":"Multiplier","selected":false,"children":[]},{"value":"12497","label":"Okta","selected":false,"children":[]},{"value":"12169","label":"Other","selected":false,"children":[]},{"value":"12168","label":"Public website","selected":false,"children":[]},{"value":"12500","label":"Vanta","selected":false,"children":[]}]},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/10/create/78","requestValidateBaseUrl":"/servicedesk/customer/portal/10/validate/78","calendarParams":{"firstDay":0,"date":"2025-12-11T20:19:55+1100","useISO8601WeekNumbers":true,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"8e9c6d81-28cc-3471-a9c7-ea8e15199918","appLinkName":"System Confluence","appLinkUrl":"https://arijea.atlassian.net/wiki","spaceKey":"SEC","spaceName":"Security","spaceUrl":"https://arijea.atlassian.net/wiki/spaces/SEC","isServer":false},"labels":[],"projectKey":"SEC","serviceDeskId":10,"kbLinkDomainURLs":["https://arijea.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjNzFmYTA3NC01OTAyLTQ1OGYtOGM2NC0xNmE3NTBiZjkzZjgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTExMjI0IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NjU0NDU5OTUsIm5iZiI6MTc2NTQ0NDc5NSwiYW5vbklkIjoiYW5vbi11c2VyIn0.cUwtw8-49u9smlKOVN2Vch2IlosP1yL8rNPT9yxE9hw","targetCollection":"upload-project-11224","endpointUrl":"https://api.media.atlassian.com","clientId":"c71fa074-5902-458f-8c64-16a750bf93f8","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:zest-screen-recording__zest-portal-request-create-property-content","name":"","html":"<div class=\"ap-container\" id=\"ap-zest-screen-recording__zest-portal-request-create-property-content\">\n\n <div class=\"ap-content \" id=\"embedded-zest-screen-recording__zest-portal-request-create-property-content\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"zest-screen-recording\",\n \"uniqueKey\":\"zest-screen-recording__zest-portal-request-create-property-content\",\n \"key\":\"zest-portal-request-create-property-content\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.request.create.property.panels\", \"title\":\"\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://app.birdie.so/jira/app?project_key=SEC&project_id=11224&xdm_e=https%3A%2F%2Farijea.atlassian.net&xdm_c=channel-zest-screen-recording__zest-portal-request-create-property-content&cp=&xdm_deprecated_addon_key_do_not_use=zest-screen-recording&lic=none&userAccess=true&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJmNTM0NDMxNWIxM2E0ZjU5NWU4MTE2ZDcwMmQ0MGI0MmJiNzAwMGJmOGI4MjlhYjFmMTU4MmI0ZjM1MmY1ZmFiIiwiaXNzIjoiamlyYToyZmM1MGFjNC0zMzY4LTQ1M2ItYWYzMC04NWQzMjgyNjI0NDMiLCJjb250ZXh0Ijp7fSwiZXhwIjoxNzY1NDQ1Njk1LCJpYXQiOjE3NjU0NDQ3OTV9._JT1loOo0C5TOfGhVSHrRxSP0AXr5hFvJawuaOUXJFk\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6ImppcmE6MmZjNTBhYzQtMzM2OC00NTNiLWFmMzAtODVkMzI4MjYyNDQzIiwiY29udGV4dCI6eyJuYXYiOnsiaXNOZXdOYXZpZ2F0aW9uIjp0cnVlfSwidXJsIjp7ImRpc3BsYXlVcmwiOiJodHRwczpcL1wvYXJpamVhLmF0bGFzc2lhbi5uZXQiLCJkaXNwbGF5VXJsU2VydmljZWRlc2tIZWxwQ2VudGVyIjoiaHR0cHM6XC9cL2FyaWplYS5hdGxhc3NpYW4ubmV0In0sImppcmEiOnsicHJvamVjdCI6eyJrZXkiOiJTRUMiLCJpZCI6IjExMjI0In19fSwiZXhwIjoxNzY1NDQ1Njk1LCJpYXQiOjE3NjU0NDQ3OTV9.IO_LqqRdiEWTxhfsLluX67TwfoZ7hTX-ShPHmhd2DLI\", \"structuredContext\": \"{\\\"nav\\\":{\\\"isNewNavigation\\\":true},\\\"url\\\":{\\\"displayUrl\\\":\\\"https://arijea.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://arijea.atlassian.net\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"SEC\\\",\\\"id\\\":\\\"11224\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"SEC\\\",\\\"project.id\\\":\\\"11224\\\",\\\"servicedesk.serviceDeskId\\\":\\\"10\\\",\\\"servicedesk.requestTypeId\\\":\\\"78\\\"}\",\n \"timeZone\":\"Australia/Sydney\",\n \"origin\":\"https://app.birdie.so\",\n \"hostOrigin\":\"https://arijea.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"legacyPropertyPanels":[]}}}