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Easy Agile Products utilise an error reporting service, bugsnag, to assist us in providing higher quality software and quickly diagnosing issues when a support request is raised. errors which occur in Easy Agile code running in the browser. No data is ever transmitted from your Jira Server. This information helps us quickly pinpoint issues to help quickly resolve support requests, or ship fixes before support requests are raised. A win-win for everyone.
No Personally Identifiable Information is included in the bugsnag payload events sent.
Key points
- Only errors which originate from within Easy Agile code are transmitted.
- All business-sensitive information is redacted, such as:
- The URL of the Jira instance
- Any project keys
- Any issue keys
- Usernames or any other personally identifiable information
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