Problem

A "No Valid License Installed" error is encountered.

Solution

This solution can only be performed by Jira Administrators.

1. Navigate to the "Add-ons" tab under the Administration page.
2. Select "Manage Add-ons" from the list on the left of the page.
3. Click on the blue "Free Trial" button next to the Add-on experiencing the issue.
4. Follow the prompts on screen and accept the license terms and conditions. 

If you need to extend an evaluation obtain a new evaluation license via your My Atlassian account.

If these steps do not work please Contact the Easy Agile Support Team and we will be happy to assist you.

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