Easy Agile Roadmaps stores a roadmap's data with the associated agile board. This requires Board Administrator permissions. When the roadmap is opened for the first time and the user doing so is not a Board Administrator, this error occurs because the roadmap cannot be initialised without this permission.

Note: In Jira, Project Administrator is a separate permission from Board Administrator.

To fix this, request to be added as a Board Administrator. A list of the current administrators for a board, who you may want to contact, can be found in the board settings, pictured below.

If this does not solve your issue, please reach out to the Easy Agile Support Team and we will be happy to help!

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