Team Insights
Welcome to the Team Insights documentation. Team Insights provides your team with clear, actionable insights into your delivery health using your team's Jira data.
Documentation Structure
This documentation follows a hierarchical structure to help you find information quickly:
Getting Started
What is Team Insights?
Why use Team Insights?
How to access Team Insights
Core Concepts
How Team Insights works
Key components (Celebration, Cycle Time Scatterplot, Throughput, Daily WIP by Age)
How to use Team Insights (work item keys, chart hover, copy link, add to retrospective, feedback)
Accessing filters
Analysis period filtering
Work item type filtering
Applying and clearing filters
Understanding filtered results
Tips for effective filtering
Chart legend filtering (toggle work item type visibility)
Cycle Time Scatterplot (comparison metrics, interactive features)
Throughput chart
Daily WIP by Age chart
Interacting with insights (insight card structure, definition tooltips)
Tips for chart analysis
Reference
How your data is protected
What data is sent (and what isn't)
Compliance and security
Data retention
Best Practices & Tips - coming soon
Using Team Insights in team rituals
Data quality best practices
Interpreting insights
Getting started guide
Advanced tips
Troubleshooting & FAQs - coming soon
Common questions
Data and accuracy issues
Filtering questions
Technical issues
Feature questions
Quick Links
Common Tasks
Use Team Insights in retrospectives - coming soon
Interpret high cycle times - coming soon
Getting Help - coming soon
Why does my report look different from my colleague's?
Why does my report look off?
Team Insights won't load
Can I export Team Insights?
Is my data secure?
What's New
Latest Updates:
Filtering functionality: Filter Team Insights by analysis period and work item types
Enhanced chart interactions: Hover over data points to see work item key and summary; hover over work item keys in insights to highlight them on charts
Work item detail panel: Click work item keys to view full details in a modal panel without leaving Team Insights
Structured insight cards: Insights now include a clear metric headline, observation, impact on value delivery, and actionable recommendations
Definition tooltips: Hover over key terms to see explanations of metrics and terminology
Add to retrospective workflow: Capture recommendations directly into specific retrospectives, with column selection (Start, Stop, Continue, Comments) and anonymous posting option
Copy Team Insights link: Share a direct link to your Team Insights view with team members
Improved feedback panel: Provide detailed feedback (up to 250 characters) with reaction icons to help us improve the analysis
Comparison metrics: Each key metric now shows a comparison to the previous period with directional arrows and percentage changes
Feedback
Help us improve this documentation:
Found something unclear? Let us know what could be better
Found an error? Report it so we can fix it
Have a suggestion? Share your ideas for new content
Use the feedback link at the top of any documentation page or contact Easy Agile support.
Next Steps
New to Team Insights? Start with Team Insights Overview
Ready to dive deeper? Explore Understanding Team Insights
Want to use filtering? Read Filtering Team Insights
Looking for tips? Check out Best Practices & Tips
Need help? Visit Troubleshooting & FAQs