Gathering Troubleshooting Information
Additional Support Information is available via the 
icon button in the top right of the Roadmap.
You'll then see the following dialog:
Click on the 
in the top right to see the support information. You can then copy and paste those details into your support request.
Additional help - Javascript Console
If we request a copy of your Javascript console we've really messed things up or have no idea what is broken. Apologies!
This information is tricky to get, yet can help us immensely.
Chrome
Open 'Developer Tools' from under 'More Tools':
Then select the Console tab:
Right-click on the console and select 'Save as...'. Save the file and then attach it to the support request.