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Problem

A "No Valid License Installed" error is encountered.

Solution

This solution can only be performed by Jira Administrators.

  1. Navigate to the "Add-ons" tab under the Administration page.
  2. Select "Manage Add-ons" from the list on the left of the page.
  3. Click on the blue "Free Trial" button next to the Add-on experiencing the issue.
  4. Follow the prompts on screen and accept the license terms and conditions. 


If these steps do not work please Contact the Easy Agile Support Team and we will be happy to assist you.

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