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There are numerous potential reasons for issues to be missing from the story map, we have outlined them, and their solutions below. If none of these match your circumstances please reach out to us via the Customer Support Portal.
Quick Filters and Status Category Filters
There are
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filters enabled that are hiding your issues
Epics and Issues on the Story Map can be filtered by any of the following fields:
- Components
- Assignee
- Quick Filters
- Status Categories
- Persona (if Easy Agile Personas is installed)
- Importance to Persona (if Easy Agile Personas is installed)
These filters prevent issues that do not meet their conditions from being displayed on the story map.
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These filters can be enabled or disabled from the heading bar above the story map. See the image below as a reference.
under the Filters menu:
Status Category Not Mapped
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